Privacy policy

PRIVACY AND SECURITY POLICY

All services provided in our store and oxymist belong to our company and are operated by our company.

Our company may collect personal data for various purposes. Below, it is specified how and in what manner the collected personal data is collected and how and in what manner this data is protected.

By filling out membership forms or various forms and surveys on our store, members provide some personal information about themselves (such as name-surname, company information, phone number, address, or email addresses), which is collected by our store as required by the nature of the business.

Our company may send campaign information, details about new products, and promotional offers to customers and members at certain periods. Our members can make all kinds of selections regarding whether to receive such information while signing up and can later change this selection in the account information section after logging in or notify us via the link in the received informational message.

During the approval process carried out via our store or through email, personal information electronically transmitted by our members to our store will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our members.

To identify system-related problems and to resolve any issues or disputes regarding the provided service quickly, our company records and uses members' IP addresses. IP addresses can also be used to generally identify users and gather comprehensive demographic information.

Our company may use the requested information outside the purposes and scope determined by the Membership Agreement for direct marketing by itself or in cooperation with its partners. Personal information may also be used when necessary to contact the user. The information requested by our company, the information provided by the user, and information related to transactions made via our store may be used by our company and its cooperating parties for various statistical evaluations, database creation, and market research, provided that the identity of our members remains anonymous and is within the purposes and scope determined by the "Membership Agreement."

Our company undertakes to strictly keep confidential information private and confidential, consider it a duty to keep it a secret, take all necessary measures to maintain and ensure confidentiality, and prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.


CREDIT CARD SECURITY

Our company prioritizes the security of credit cardholders who shop from our e-commerce sites. Your credit card information is not stored in any way within our system.

When you proceed with a transaction, there are two things you should check to ensure you are on a secure website. One is the key or lock symbol at the bottom of your browser. This indicates that you are on a secure web page and that all your information is encrypted and protected. This information is used only in connection with the sales process and according to your instructions. The credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for query independently of our shopping sites. If the card's availability is confirmed, the transaction continues. Since no information related to the card can be viewed or recorded by us, it is prevented from being accessed by third parties under any circumstances.

Online orders placed with a credit card are checked by our company against Credit Card Fraud to ensure the reliability of payment, billing, and delivery address information. Therefore, to process and deliver orders, financial and address/phone details of customers placing orders for the first time must be verified. If necessary, we may contact the credit card owner or the relevant bank for verification.

All information you provide while registering as a member can only be accessed and changed by you. If you keep your login information secure, it is impossible for others to access and modify your details. For this purpose, membership transactions occur within a 128-bit SSL security zone. This system is an international encryption standard that is nearly impossible to break.

It is advisable to shop from online stores that have customer service lines or a clear address and phone number listed. This way, you can obtain detailed information about any issue you have in mind and gain more confidence in the reliability of the online shopping provider.


MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us via mail-order will be stored by our company according to confidentiality principles. This information is retained for 60 days against potential disputes with the bank regarding credit card charges and is then destroyed. There is no risk as you can dispute any unauthorized charge beyond the approved mail-order form value with your bank and prevent payment.


THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within its website. Our company bears no responsibility for the privacy practices and content of these sites accessed through such links. Advertisements published on our site are distributed to users via our advertising partners. This Privacy Policy applies only to our store and does not cover third-party websites.


EXCEPTIONAL CASES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":

  1. To comply with legal obligations under applicable laws, statutes, or regulatory authorities;

  2. To fulfill and enforce the "Membership Agreement" and other agreements entered into with users;

  3. To comply with a legal request from an administrative or judicial authority;

  4. To protect users' rights or safety when necessary.


EMAIL SECURITY

Please never write your credit card number or passwords in emails you send to our Customer Service regarding your order. Information in emails can be seen by third parties. Our company does not guarantee the security of information transmitted via emails.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their usage of the website via technical communication files (Cookies). These are small text files sent to your browser and stored on your computer’s main memory. Cookies help facilitate the use of the Internet by saving preferences and status.

Cookies are designed to collect statistical information such as the number of visitors to the site, the purpose of a user’s visit, the number of visits, and how long they stay on the site. They are not designed to collect personal information from emails or other sources. Most browsers are initially set to accept cookies, but users can configure their browsers to reject cookies or receive alerts when cookies are sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site or notifying users via email. If the Privacy Policy changes, it becomes effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you can email oxymist0@gmail.com or contact us through the information below:

Company Name: Oxymist
Email: oxymist0@gmail.com

 

  • Unboxing & Setup

    Check all the parts in the box and ensure the product is properly packaged.

    Place the device on a flat surface and connect it to a power source.

    Fill the water tank with clean drinking water (avoid using chlorinated water)

  • Operating the Device

    Turn the device on by pressing the power button.

    Adjust the settings according to your preference, such as speed and intensity.

    If the model has lighting or additional features, customize them as desired.

  • Maintaining Your OxyMist Humidifier

    Clean the tank every 3-5 days.

    When not in use for long periods, empty and dry the water tank.

    Wipe the device with a damp cloth once a week.